G2 Crowd’s Brand Advocacy Software Grid Spring 2016 helps buyers choose the right brand advocacy platform. CustomerAdvocacy.com is named a High Performer, with 100% of users rating our product with 4 or 5 stars.
Brand advocacy platforms help organizations strengthen their brands and drive revenue by amplifying word-of-mouth recommendations, referrals, references and content sharing. Brand advocacy is about activating customers to create more customers. Brand advocacy platforms help businesses build organized communities of customers and employees and activate them to share their enthusiasm for the products (and services) that they use with their peers, colleagues and wider networks.
The G2 Grid rates Brand Advocacy platforms based on authentic user satisfaction data from g2crowd.com and market presence information taken from social and public data sources. Products with 10 or more reviews are included in the grid. Only 8 out of 74 products listed in G2 Crowd’s Brand Advocacy category qualify to appear in the grid – and all of these are cloud software solutions. Products are ranked as Leaders, High Performers, Contenders or Niche.
CustomerAdvocacy.com is named a High Performer, with 100% of users rating CustomerAdvocacy.com with 4 or 5 stars, and 90% likely to recommend CustomerAdvocacy.com. 100% have confidence in the company’s vision and product direction. CustomerAdvocacy.com is specifically designed to assist B2B marketers by automating engagement with customer and employee communities in support of marketing and business objectives for increased reach, customer acquisition, loyalty and growth.