Using Net Promoted Score in Advocate Marketing

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Using Net Promoter Score (NPS) in Advocate Marketing Net Promoter Score (NPS) is a simple management/survey tool used to quantify customer satisfaction/loyalty as an alternative to the tradition customer satisfaction surveys (like C-SAT), which suffer from a number of problems: They are complex to devise, distribute, correlate and analyse results Achieve low response rates SurveysContinue Reading Tagged With: ,