Customer Advocacy

Automate Your Word-of-Mouth and GROW!

Born out of necessity during COVIND, Customer Advocacy is that once in a lifetime marriage of simplicity, affordabilitry, and impact rolled into one platform. By automating word-of-mouth, and dramatically reducing advertising costs and/or increasing the effectiveness of all existing advertising, companies are free to focus on what they do best!
Enlist your happy clients today to become RAVING ADVOCATES for your brand! The Customer Advocacy platform helps any business automate their word-of-mouth via a simple 5 step process.

How It Works

 A Simple 5 Step Process 

Survey

Simple one question NPS survey asking each client to rate the likelihood they'll refer the company to friends and colleagues

Benchmark

Survey results allow companies to benchmark performance against (a)themselves over time, (b) competitors, (c) their industry, (d) other industries.

Resolve

For Clients not thrilled, dig deeper into the reasons for their dissatisfaction, solve for those identified issues, and turn unhappy clients into happy clients

Request

Generate actual client reviews and/or referrals by automating the process of asking for them, and making it quick and easy to do.

GROW!

More reviews and referrals + fewer lost clients + increased repurchase rates + higher profit/sale = More revenues AND profit.

HOW IT WORKS!

Client Reviews

I’ve been a client since day 1, and I’m still shocked how simple yet effective this Customer Advocacy system is! It took me virtually no time to get set up, very little time to manage, and every month it gets me more glowing reviews from actual clients. I’m also seeing the benefits of identifying and reaching out to all Clients that aren’t thrilled with our services. This process has allowed me to not only save ‘At risk” clients from leaving, but to turn those unhappy clients into happy clients that actively recruit new clients for us. Our client retention rates are the highest they’ve ever been! Thank you Jeff and team’

Jennifer Osborne

Search Engine People Inc.

To be honest, I wasn’t sure what to expect given we’re in the 828 space, but WOW have I been impressed. The whole process really takes very little time, but the benefits are real. I’m seeing big increases in the number of glowing reviews we’re receiving, as well as increases in our conversion rates of new prospects to clients, and even client retention rates. I’m so pleased with my decision to try Customer Advocacy.

Niko Anastassakis, CPA, CA

Partner MNP

As a non-technical person and a small business owner, I was worried Customer Advocacy might require too much technical knowledge for me. Fortunately, it didn’t. It was very simple to install and manage the team at Customer Advocacy took care of almost everything. All I have to do is add new clients as we sell them, and follow up with clients that aren’t thoroughly impressed to figure out what went wrong, and how I can solve those issues so they never happen again. I’m really impressed with the “pre-written reviews feature, as its generating reviews from clients that I know wouldn’t have taken the time to create a review. Thank you all’

Pat Doyle

CEO Durham Promotional Products

I’ve been a client since day 1, and I’m still shocked how simple yet effective this Customer Advocacy system is! It took me virtually no time to get set up, very little time to manage, and every month it gets me more glowing reviews from actual clients. I’m also seeing the benefits of identifying and reaching out to all Clients that aren’t thrilled with our services. This process has allowed me to not only save ‘At risk” clients from leaving, but to turn those unhappy clients into happy clients that actively recruit new clients for us. Our client retention rates are the highest they’ve ever been! Thank you Jeff and team’

Jennifer Osborne

Search Engine People Inc.

To be honest, I wasn’t sure what to expect given we’re in the 828 space, but WOW have I been impressed. The whole process really takes very little time, but the benefits are real. I’m seeing big increases in the number of glowing reviews we’re receiving, as well as increases in our conversion rates of new prospects to clients, and even client retention rates. I’m so pleased with my decision to try Customer Advocacy.

Niko Anastassakis, CPA, CA

Partner MNP

As a non-technical person and a small business owner, I was worried Customer Advocacy might require too much technical knowledge for me. Fortunately, it didn’t. It was very simple to install and manage the team at Customer Advocacy took care of almost everything. All I have to do is add new clients as we sell them, and follow up with clients that aren’t thoroughly impressed to figure out what went wrong, and how I can solve those issues so they never happen again. I’m really impressed with the “pre-written reviews feature, as its generating reviews from clients that I know wouldn’t have taken the time to create a review. Thank you all’

Pat Doyle

CEO Durham Promotional Products

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